The same questions come up on most kickoff calls, so we wrote them down. If yours isn't here, email hello@pezeltech.com. Same-day reply, Mon–Fri.
You do. All custom code we write for you is assigned to your company on handoff. Finvo is the exception. It remains our licensed product, made clear in the SOW so there's no ambiguity later.
Yes. We can send our mutual NDA, or sign yours. Most clients prefer this, and turnaround is typically a day. The vast majority of our work runs under NDA.
Thirty minutes. We learn what you're trying to build, what you've already tried, and what success looks like for you. By the end of the call you'll know whether we're a fit and roughly what the engagement would cost.
No. Each tenant runs on your domain, with your logo, palette, and copy. Receipts, payment pages, and processor descriptors all show your brand. Pezel doesn't appear anywhere your customers see.
Payments flow through your own dedicated payment processor, so no card data ever reaches Pezel infrastructure. Tenants are GDPR-aligned by design, with role-based access and audit logs throughout. SOC 2 Type II is in progress for 2026.
We offer monthly retainer hours for clients we've already shipped for. Most use us a few hours a month for ongoing maintenance, new features, or advisory work, scaled up or down as needed.
Most engagements are fixed scope and fixed price after a one-week discovery phase. For longer or evolving work, we run on monthly retainers. Either way, you'll know the number before any code is written.
TypeScript end to end, Postgres, and a small set of well-supported libraries. We pick the stack to match your team's ability to maintain it after handoff, not the latest framework on the front page of Hacker News.
Remote, distributed across Europe and North America. We work in your timezone for the duration of the engagement and run sync meetings on a weekly cadence.