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Service · AI Consulting Focused engagements · 4–12 weeks

AI that earns
its keep.

AI for teams buried in spreadsheets, tickets, and dashboards. We scope one valuable thing, ship it, and leave it in your hands.

Book a 30-min intro How we work →
/ 01 Practice

Where we focus our work.

Build

Applied AI engineering.

RAG, agents, fine-tunes, evaluations. We pick the right approach for the problem, then build it to production standards. Typed, tested, observable, owned by your team at handoff.

Embed

In-product AI features.

Search, copilots, classifiers, summarisers. We integrate directly into your codebase and measure the lift on real user metrics.

Platform

LLM platform & evals.

Prompt registry, observability, evaluation harness, guardrails. The infrastructure that makes AI dependable at scale, and cheap to change.

Strategy

AI readiness & roadmap.

We audit your data, your team, and your product surface. Then deliver a prioritised, costed plan: what to build first, what to leave alone, and how to get there.

Ops

Internal tools & automation.

Replace fragmented, multi-tool workflows with a single, considered AI interface. Cleaner onboarding, better retention, fewer windows to keep open.

Hand-off

Fractional AI leadership.

We work alongside your in-house team until they fully own the system. Playbooks, documentation, and on-call coverage included.

/ 02 Approach

A clear path from idea to production.

Phase 01 · Week 1

Discover

Stakeholder interviews, data audit, and opportunity mapping. A prioritised roadmap delivered by day five.

Phase 02 · Weeks 2–4

Prototype

A single working solution, validated against real data, real users, and measurable outcomes.

Phase 03 · Weeks 4–10

Productionise

Evaluations, monitoring, guardrails, and performance tuning. The rigorous work that makes a prototype production-ready.

Phase 04 · Week 10+

Hand-off

Runbooks, training, and fractional support. Your team owns the system end-to-end when we step away.

/ 03 Engage

Three ways to start.

01 · Pilot

3-week pilot

from $24,000

A focused proof-of-concept on one workflow. We narrow the problem, ship a working prototype, and recommend a clear next step.

  • 1 senior AI engineer, full-time
  • Working prototype + eval harness
  • Go / no-go recommendation
Start a pilot
Most picked 02 · Build

6–10 week build

from $58,000

Ship one production AI feature behind a flag. Discovery to deployment, with the evals, monitoring, and runbook your team will inherit.

  • 2 AI engineers + designer on demand
  • Evals, monitoring, runbook
  • 6 weeks of post-launch support
Book a build
03 · Embedded

Embedded quarter

from $28,000/mo

A senior AI engineer embedded with your team for a full quarter. Your roadmap, your standups, your trackers, our hands.

  • 1 senior AI engineer, dedicated
  • Your repo, your rituals, your stack
  • Optional Pezel handoff at quarter-end
Discuss embedding
/ 04 Case studies

Selected work.

Reseller CRM AI classifier
CRM · Resellers · 6 weeks

Auto-categorising 40k legacy invoices into a clean ledger.

LLM classifier + structured extractor replaced 3 weeks of manual triage per quarter.

E-commerce support copilot
E-commerce · 10 weeks

A support copilot that answered 38% of tier-1 tickets without escalation.

RAG over 12k docs, evaled against real tickets. Answered 38% of tier-1 tickets without escalating to a human.

/ 05 Principles

How we think about AI work.

01
Measure first

Evals before features.

If we can't measure whether a thing works, we don't ship it. Every project starts with an eval set built from real examples, real failure modes, and measurable thresholds.

02
Reversible

Ship behind a flag, always.

Every AI feature rolls out gradually, behind a toggle, with a one-line kill switch. A bad day in production is a bad hour, not a bad quarter.

03
Cheap to change

Small surfaces, swappable models.

Models drift, prices drop, providers shift. We isolate the model behind a thin interface so you can switch vendors or upgrade tiers without rewriting the product around it.

04
Sometimes the answer is no

If AI isn't the right tool, we'll say so.

Some problems want a SQL query, a rules engine, or a better form. We'd rather lose a project than charge you to build a model that a stored procedure would beat. It happens.

Let's build something real.

Pezel is a senior team building custom software and applied AI, working with our clients from first conversation through long after launch. Tell us what you're working on.

Book a call → hello@pezeltech.com
Custom software development Applied AI Agent systems Ongoing support